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MS ISO 9004: 2000 Quality management systems-Guidelines for performance improvements (ISO 9004:2000, IDT)

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This International Standard provides guidelines beyond the requirements given in ISO 9001 in order to consider both the effectiveness and effiency of a quality management system, and consequently the potential for improvement of the performance of an organization. When compared to ISO 9001, the objectives of customer satisfication and product quality are extended to iinclude the satisfaction of interested parties and the performance of the organization.
Primary Item Type:
Malaysian Standard
Identifiers:
ICS 03.120.10
Language:
English
Subject Keywords:
Descriptors: quality management, guidelines
First presented to the public:
15/12/2000
Original Publication Date:
11/11/2020
Previously Published By:
Department of Standards Malaysia
Place Of Publication:
Selangor, Malaysia
Citation:
Extents:
Number of Pages - 56
License Grantor / Date Granted:
  / ( View License )
Date Deposited
2020-11-11 16:04:53.749
Submitter:
Nor Liza Isa

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